Shipping Information

Last updated: 26 September 2026

Where we deliver

We deliver across Pakistan and to Saudi Arabia, the United Arab Emirates, the United Kingdom and most other countries. Choose your country at checkout. If it is not listed, choose Other and we will contact you to arrange delivery.

Processing time

Every piece is stitched and ready to wear. We check each order by hand and dispatch it within 2 to 3 working days of confirmation. Bank transfer orders are dispatched once the payment has reached us. Orders placed on a Sunday or public holiday are processed on the next working day.

Delivery times

• Major cities in Pakistan (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad and similar): 3 to 5 working days after dispatch.
• Rest of Pakistan: 5 to 7 working days after dispatch.
• International: 7 to 14 working days after dispatch.

These are estimates from our courier partners. Weather, public holidays, remote addresses and customs checks can add time, and we will keep you informed if your order is delayed.

Delivery charges

Delivery anywhere in Pakistan is PKR 250, and free on orders of PKR 5,000 or more. The charge is shown at checkout before you place your order. For orders outside Pakistan, we confirm the international delivery charge with you on WhatsApp before dispatch - nothing is sent until you have agreed it.

Customs duties and taxes

Orders delivered outside Pakistan may be charged import duties or taxes by the destination country. These are set by local customs, are not included in our prices and are paid by the recipient. If a parcel is refused because of these charges, the cost of returning it to us is deducted from any refund.

Tracking your order

When your order is dispatched we share the courier name and tracking number by email or WhatsApp. You can also check its status at any time on our Order Tracking page using your order number and email.

Please check your address

Make sure your address and phone number are complete and correct, as the courier may call before delivering. If a parcel comes back to us because the address was wrong or nobody could be reached, we will contact you, and redelivery may be charged.

Questions

Email hello@ayeshay.net or message us on WhatsApp from our Contact page.